Job Description / Duties

Reporting to the Director, Corporate Relations, the Corporate Relationship Manager (RM) in the Career Advancement Centre (CAC) at Smith School of Business (Smith) will be responsible for building and maintaining corporate partnerships. The incumbent will gather in-depth knowledge and forecasted trends of various talent needs in specific industries and functional disciplines for on campus recruiting (OCR) opportunities. The RM will leverage this information to continuously improve the schools ranking by increasing students’ ability to obtain sought- after and highly paid positions in the marketplace.

The Corporate Relationship Manager will work across all programs, but primarily focused on early to mid level talent with the intent to identify, foster, and maintain relationships with potential and existing corporate partners and their campus recruitment opportunities.

Corporate engagement with Smith talent will be facilitated through various events, such as OCR, corporate networking and career discovery events, coffee chats, roundtables, interviewing schedules and industry nights. The RM will support the mandate of the team, while maintaining exceptional service to Smith’s external corporate partners and liaising with student groups, staff, faculty, and Smith’s programs.

This position requires flexible hours of work including evenings and weekends, as well as regular travel.

KEY RESPONSIBILITIES:

1. Foster and Maintain Existing Accounts

• Work with existing accounts to build their campus program recruiting strategy as a trusted advisor. Collaboratively with the Director, Corporate Relations, and with input from industry, develop and manage all timelines and content for job postings, info sessions, recruitment events, and interviews. Ensure a superior and seamless recruiting experience, on-campus for participating employers.
• Manage on-campus employer events outside of recruiting (e.g., workshops, case competitions).
• Build strong relationships with all current organizations in all functional areas to ensure all opportunities are captured.
• Facilitate connections with all relevant Smith School of Business programs and student groups.
• Keep well informed on industry trends and opportunities through regular engagement with their portfolio of partners.

2. Identify New Business

• Identify and pursue, in partnership with the Associate Director, Corporate Development and Talent Initiatives, any new target accounts in the OCR portfolio and develop a business relationship and engage in Smith recruiting and networking events.
• Promote the Smith brand/programs in various key cities with a primary focus on Toronto, in key cities identified by student preferences.
• Seek opportunities in all functional areas (e.g., marketing, analytics, etc.).

3. Collaboration

• Share deep knowledge in the targeted sector with students, on market trends, key competencies for relevant roles in the assigned sectors.
• Work closely with a career coach to transfer all sector specific knowledge to the Career Education and Coaching Team thereby improving our ability to prepare students for the career of their choice.
• Work with selected students, as identified by the Career Education and Coaching Team, to provide sector specific coaching to prepare these students for opportunities within the industry.
• Work closely with the Director, Corporate Relations, and the Corporate Relations team to support the goals of the CAC.
• Work closely with the Manager, Experiential Learning, Partners and Programs to source industry partners for EL projects, internships, and other Smith initiatives.
• Connect students with their network in the sector.
• Work with the Career Education and Coaching team to share industry knowledge.
• Develop and maintain connections with relevant student groups in order to have a cohesive approach to our corporate relations.
• Collaborate with the Career Education and Coaching team and external experts, and alumni, on custom program initiatives ensuring corporate participation.

4. Promote Opportunities

• Ensure job opportunities and careers in the sector are marketed and promoted to the appropriate programs at Smith via portals, websites and student groups.
• Market the benefits of employment in specific sectors to encourage students to enter a field of choice, particularly in the areas where corporate employers are seeking (e.g., diversity, minorities, women, or international).
• Promote Smith talent through multi-faceted recruitment activities and work- integrated learning opportunities.

5. Reporting

• Produce monthly tracking reports on KPIs measuring full-time and internship job postings, EL project partners, Resume Book searches, statistics, job acquisition, and etc.
• Maintain accurate files on contacts in the industry.
• Use CAC reporting tools to maintain records and reports.

Qualifications / Required Skills

• Post-secondary degree with a focus on business; an MBA is an asset.
• Two to five years’ experience in a similar relationship management or recruitment role.
• Practical business experience with strong corporate connections either in a functional discipline or as a corporate recruiter.
• Previous experience in specific areas (e.g., accounting, consulting, finance, tech, etc.).
• Familiarity with the university and its operating procedures considered an asset.
• Consideration will be given to candidates with the equivalent combination of education and experience.

SPECIAL SKILLS:

• Excellent interpersonal and professional communication skills (both verbal and written) to deal with a wide variety of individuals and to provide clear and accurate information.
• Ability to create new contacts and leverage existing contacts.
• Strong ability to build and leverage professional networks.
• An understanding of sales and service and how to best apply those skills to an educational setting.
• Proficient computer and office skills, with a variety of programs such as (Word, Excel, PowerPoint), as well as an ability to learn and stay current with new technologies. Customer relationship management or career management systems experience would be considered an asset.
• Service-oriented perspective and trusted advisor with a consultative approach.
• Ability to work autonomously and exercise independent judgment, with minimal direct supervision.
• Ability to work within a team and maintain a collegial working relationship with faculty, staff, students, corporate partners, and external vendors.
• Ability to adhere to strict confidentiality.
• Ability to work with accounts to develop a strategic plan.
• Ability to travel. The position is located in Toronto and will be required to travel as needed.

DECISION MAKING:

• Determine methods for sourcing and fostering engagement with clients
• With the Director, Corporate Relations, makes decisions related to recruiting activities and corporate events.
• Determines effective communication strategies with internal and external clients to actively support our programs with our partners.
• Decides how to obtain sector-specific knowledge and the best method for transferring information to our Career Education and Coaching team and students.
• Determines best approach to connect students with corporate partners.
• Makes recommendations for improvements.
• Decides what and when to escalate or involve others.
• Prioritize own work to meet the objectives of the department.

Additional Information

There are a total of three roles available with distinct portfolios. All roles are based out of the Toronto Campus of the Smith School of Business at Queen's University and are hybrid.

Employment Equity and Accessibility Statement

The University invites applications from all qualified individuals. Queen’s is committed to employment equity and diversity in the workplace and welcomes applications from women, visible minorities, Aboriginal Peoples, persons with disabilities, and persons of any sexual orientation or gender identity. In accordance with Canadian Immigration requirements, priority will be given to Canadian citizens and permanent residents.

The University provides support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant's accessibility needs. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources at hradmin@queensu.ca.

Contact Information

To learn more about and apply for this position visit:
https://queensu.njoyn.com/CL4/xweb/xweb.asp?tbtoken=ZVheShhYDVABanF2QyEgEk84ARUqaVVaeyFMIil%2FfHkqLEEdXEQaBmouJS5ALiReeEwYGhJWQXJjF3U%3D&chk=ZVpaShM%3D&clid=74827&page=jobdetails&jobid=J0824-0140&BRID=&SBDID=1&LANG=1

Applicants are also encouraged to apply through the LinkedIn Posting or directly to andrea.cuthbert@queensu.ca.

Employer Profile

Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.

We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity seeking groups such as women, racialized/visible minorities, Indigenous/Aboriginal peoples, persons with a disability, persons who identify in the LGBTQ+ community and others who reflect the diversity of Canadian society.

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