Job Description / Duties

TEMPORARY JOB OPPORTUNITY - SUPPORT
Coordinator, Success@Seneca (Appendix D)
Student Services – Newnham Campus


The Coordinator of the Success@Seneca program works with faculty, administrators and support staff from a variety of areas to organize and plan a variety of student activities intended to increase the student success rate within designated programs. The Coordinator will also provide pre-advisement to prospective Seneca students.

• Advises prospective students on Seneca academic programs that align with their career interests and assists with career exploration if they are unsure of their career goals.
• Communicates in-depth knowledge of the eligibility requirements for academic programs, curriculum details and career prospects.
• Provides leadership with respect to the orientation, communication, and organizational components of the program.
• Reviews relevant literature, related stats and reports to assist in the planning and evaluation of the program; researches and makes recommendations; reports regularly on the progress of the project with feedback for enhancements and modifications of the program.
• Prepares and facilitates presentations to create awareness of and support for the program.
• Participates in the development and implementation of the Blackboard sites to communicate with the students and coaches.
• Acts as a point of contact for problem-solving in relation to most aspects of the program.
• Contributes to the development and monitoring of the budget for the project.
• Coordinates the development and implementation of an evaluation process, including key measures of success.
• Develops a communication plan for the project to inform the GAP/AST/PBS students and build enthusiasm for the program and to create awareness for purposes of recruiting coaches for the program using a variety of methods.
• Coordinates communication strategies for the program; works to develop communication and promotional materials; liaises with Student Services to utilize the telephone campaign and the yourFUTURE@Seneca website for communication purposes.
• Coordinates the development of an orientation website for the project.
• Plans and coordinates recruitment, selection, training and on-going support of coaches for the project, including: preparing and making presentations for purposes of recruiting coaches; contributing to the development of criteria and process for the selection of the coaches; developing and delivering training sessions and materials; providing on-going support and guidance including maintaining regular communication and facilitating opportunities for team development.
• Plans and coordinates orientation sessions for approximately 200 students in Fall and Winter semesters including: in consultation develops the content and delivery of the student orientation sessions; works closely with the Student Life Coordinator to ensure a smooth integration with the Campus orientation; liaises with other service areas for purposes of identifying speakers and coordinating all aspects of the orientation sessions; develops promotional materials and oversees site logistics/equipment/schedules/food etc.
• Develops/implements a risk management checklist to ensure safety of activities and appropriate evaluations tools for the orientation sessions.
• Develops, plans and coordinates the recruitment, connection and ongoing support for the Success@Seneca students; prepares and facilitates presentations for the purposes of recruiting students; develops a marketing plan to recruit students using various communication tools; acts as a point of contact for students and advises with respect to the program and provides ongoing guidance to Success@Seneca students throughout the semester.

Qualifications / Required Skills

• Demonstrated competencies attained through a minimum of a 3-year degree/diploma in sociology, psychology or related field.
• Minimum of three years of progressive experience in a student services function within a college or university system, including experience working directly with students.
• Previous advisement experience with students/prospective students.
• Knowledge of Seneca resources, services, student life opportunities and knowledge of all of the academic programs.
• Working knowledge of Seneca’s academic programs, entrance requirements and career prospects for academic disciplines.
• Experience related to the supervision and training of part-time staff/students, as well as making public presentations for instructional purposes.
• Experience in planning, coordinating and evaluating special events, including risk management.
• Courses, training or demonstration of equivalent experience in conflict resolution, negotiation and student success initiatives.
• Excellent interpersonal, customer service and communication skills (both written and oral) are essential to interact with the College’s multi-cultural/racial/able students, faculty and staff.
• Highly developed program planning, facilitation, coordination, and problem-solving skills.
• Demonstrated ability to work independently and to deal with multiple demands and ambiguity.
• Demonstrated ability to manage group dynamics, to provide leadership, ability to resolve conflicts and gain cooperation effectively.
• Working knowledge of research principles/practices to develop best practices, tracking and evaluation measures for the program.
• Proficient computer skills, including Excel, PowerPoint, Word, Access, and experience with Web technology and on-line communications.

Additional Information

START DATE: October 29, 2012 to November 8, 2013

HOURS: 35 hours per week (overtime as required). Monday to Friday - 9am-5pm

NOTE: A practical assessment will be administered during the recruitment process.

Seneca College is committed to diversity and encourages applications from all qualified candidates, especially aboriginal persons, francophone, members of sexual minority groups, persons with disabilities, visible minorities and women.

Salary: HOURLY RATE RANGE: Pay band I -- $31.56 - $36.58 hourly

Contact Information

TO APPLY: Please prepare a covering letter and resume (as one document) with Competition 12S-1091 in the file name, and addressed to Maureen Huckins, Human Resources Consultant. Applications should be submitted online at MySeneca – Employee Services – Current Job Postings.

http://www.senecacollege.ca/careers/currentcareers.html


We thank all applicants for their interest in this position, however, only those selected for an interview will be contacted.

Employer Profile

Each year more than 100,000 students benefit from the work of Seneca’s dedicated faculty and staff. We are recognized for excellence in providing high quality education and preparing students for career success. As one of the most diverse colleges in Canada, Seneca celebrates and promotes hiring a workforce that is representative of our diverse community.

Seneca employees are highly skilled professionals who enjoy a quality, equitable and dynamic work environment. They have access to a wide variety of challenging and satisfying careers and, through our students, a unique opportunity to contribute to the future.
Seneca was recently selected as one of the GTA’s top employers for the fourth year in a row, in a special supplement of the Globe and Mail.